Refund and Cancellation Policy

• Monthly plans: cancel any time in your account portal. You keep access until the end of the month already paid, and nothing more is charged.
• Lifetime plans: a full refund within 14 days of purchase, as long as no webinar has been generated on your account.
• Refunds go back to the original payment method, usually within 5 to 10 business days.

Creator ($299/month), Visionary ($499/month) and the Black Friday monthly plans renew automatically each month until cancelled.

• To cancel, sign in, open your account portal and choose Cancel renewal. You can also write to hello@webinars.to from the email on your account.
• Cancellation takes effect at the end of the current billing period. You keep full access until then, and you receive an email confirming the cancellation.
• Each monthly payment covers its own month and is not refunded part-way through the month. If you were charged after you cancelled, or charged twice, write to us and we refund it in full.
• A Black Friday monthly price is kept only while the subscription stays active. If you cancel and later return, the price on sale at that time applies.

Founder Club · Creator Lifetime ($999 once) and Founder Club · Visionary Lifetime ($1,999 once) are one payment and do not renew.

• You can ask for a full refund within 14 days of purchase, provided no webinar has been generated on your account. A webinar counts as generated once its first full render or export completes.
• Once a webinar has been generated, the lifetime plan is non-refundable, because the AI production cost has been incurred on your behalf.
• Features still rolling out are part of the plan you bought and are delivered as they are released. If a feature shown at purchase does not ship, write to us and we will make it right, including a refund where appropriate.

Unused credits can be refunded within 14 days of purchase. Credits that have been used are not refundable.

1. Write to hello@webinars.to from the email address on your account, with the subject "Refund".
2. Tell us which plan or purchase it is for. A receipt number helps but is optional.
3. We confirm eligibility and reply within 2 business days. Approved refunds are issued to the original payment method, and your bank usually shows them within 5 to 10 business days.

When a purchase is refunded, the plan it bought ends and access to its features stops. Your account stays open, and the files you uploaded remain available to download for 30 days.

If something about a charge looks wrong, write to us first: we resolve most billing questions within a day, faster than a bank dispute. Your rights under the law of your country apply in addition to this policy.

Refunds, cancellations and billing questions: hello@webinars.to. The full terms of every plan are in our Terms of Service.